For orthopaedic surgeons and their practices

PROMs that are an asset, not an overhead.

Fios collects patient-reported outcomes inside the same conversation guiding your patients through surgery.

Eligibility, response rates, matched pairs and provider variables are tracked as you go, so your data is complete and submission-ready when reporting comes due.

Alice Smith · Total hip replacement
Pre-op HOOS JR44
Post-op HOOS JR82
+38 points
Exceeds SCB threshold (22 pts)

Your results follow you.

Most surgeons cannot get at their own outcome data. It sits with the hospital, a registry, or a vendor.

  • Outcomes collected inside the conversation your patients already respond to
  • Results accrue to your caseload, not to the practice's platform
  • Change practices and your data goes with you
  • Every case adds to a record that builds across your career
Dr. Miller · Outcomes record
Responses on record970
Practices2
Career span5 years
Alice Smith · THA
Nicole Johnson · TKA
Jayce Kim · THA
Michael Jones · TKA
Alice Smith
Pre-op HOOS JR44
Post-op HOOS JR82
Prior practiceRestore Ortho
Export now

Ask inside a trusted conversation.

Your patients are already talking to your Fios. It guided them before surgery, checked in on them afterwards, and answered their questions at 9pm when nobody else would. When the survey arrives, it arrives in that same thread, anchored to their surgeon, on a channel they have been using for a year.

That is the difference between a survey request and a conversation they are already part of.

  • No app, no login, no portal password to recover
  • Delivered by SMS, the channel with the response rates
  • Anchored to their surgeon, never an unrecognised sender
  • Automatic reminders inside the same thread, not a separate chase
21:05
Fios
Fios
Dr. Miller's Care Guide
It's been a year since your surgery. Quick check-in. On a scale of 0–10, how would you rate your knee function today?
I'd say an 8. Feels almost normal now.
Text your care guide…
The timeline
2025–26
Voluntary reporting periods, participation and response rates publicly reported
2027
Reporting becomes mandatory
Now
Whatever your threshold, the cases you do this week already count toward it
Built to the CMS THA/TKA PRO-PM specification

The measure in plain terms.

What it measuresImprovement in patient-reported pain and function after elective primary total hip or total knee arthroplasty
Who countsMedicare fee-for-service patients aged 65 and over
What you submitMatched pre-operative and post-operative survey pairs
InstrumentsHOOS JR for hip, KOOS JR for knee
Substantial clinical benefitImprovement of 22 points or more on HOOS JR, 20 points or more on KOOS JR, at one year
Threshold50% of eligible procedures for hospital outpatient departments, 45% for ambulatory surgical centers
Risk adjustmentProvider variables including BMI and narcotic use, adjusted for case mix
TimelineVoluntary for 2025 and 2026, mandatory from 2027

Reporting happens at facility level, through Hospital IQR, OQR or ASCQR. Fios keeps your caseload complete and submission-ready for whoever files.

Everything the measure needs.

Medicare FFSConfirmed
Age 65+Confirmed

Eligibility, confirmed

Patients screened against the CMS specification, Medicare fee-for-service and 65 or over, so you are tracking the right denominator from the start.

Response rate54%

Response rate, live

Current rate against your applicable threshold, with the maximum still achievable projected from the patients you have left. You know where you stand before the period closes, not after.

Pre-op complete396
Post-op complete412

Pre-op and post-op completion

Both ends of every pair tracked separately, so you can see exactly which patients are one survey away from counting.

Matched pairs374
Unmatched, still time22

Matched pairs

Completed pairs counted as they close, with unmatched patients surfaced while there is still time to act.

SCB rate71%
HOOS JR / KOOS JR22 / 20 pts

Substantial clinical benefit

Your SCB rate calculated against the thresholds in the measure, 22 points on HOOS JR and 20 points on KOOS JR at one year.*

BMIAction required
Narcotic useCaptured

Provider variables

BMI, narcotic use and the rest of the risk-adjustment inputs captured with action-required flags when something is missing.

Views are organized by reporting period and by surgeon caseload, so a practice with several joint surgeons can see the whole picture and each individual one.

Not a survey tool. Not a service. Outcome data you own.

A survey platform gives you a form

You get delivery and a data file. Chasing patients, watching the threshold and knowing which pairs are still recoverable stays your problem.

A managed service gives you a team

Someone else runs your program, which works, and costs what a person costs. Your outcomes data lives with your vendor.

Rothman OrthopaedicsDISC Sports & Spine CenterUniversity Orthopaedic AssociatesBaptist HealthPremier Bone & Joint CentersSouth Hills Orthopaedic Surgery AssociatesVail-Summit Orthopaedics & NeurosurgeryMSK Institute

Trusted by surgeons, from solo private practice to world-leading hospitals

FAQ

Questions surgeons ask.

We prepare the data in the right format, CSV or XML, ready for your facility to submit.
Most collect in a separate stream and hand you a file. Fios collects inside the conversation your patients are already in, and tracks eligibility, thresholds and provider variables in the same place your patients are guided. Some practices run both while they compare capture rates.
Yes. Note the threshold differs: 45% of eligible procedures for ASCs, 50% for hospital outpatient departments. Fios tracks against whichever applies to you.
They still get their full journey and PROMs collected. Eligibility screening only determines who counts toward the measure, not who gets guided.
No. Fios works without one, which is why there is no IT project between you and going live.
The PRO-PM module is specific to total hip and total knee arthroplasty, because that is what the measure covers. PROMs for other procedures are available. See the full product

Know your capture rate.

Most practices find out where they stand when the period closes. Create your workspace and start tracking it while you can still change the number.