Six surgeons. Six sets of protocols.
Fios guides every patient in your practice through their surgical journey by SMS, in the words of the surgeon who operated on them. Each surgeon keeps their own protocols and their own caseload. Your practice sees all of it in one place.
Trusted by surgeons, from solo private practice to world-leading hospitals
Bought by the practice.Ignored by surgeons.
Most practices have paid for something their surgeons never adopted. Usually because it asked them to work from someone else's template, in someone else's voice, and answer patients in a way that was not how they practice.
Fios is built the other way around. Each surgeon's pathways come from their own protocol documents, and each surgeon approves their own before a patient sees anything. Nobody is asked to standardize on a colleague's protocol.
Separate caseloads, one practice.
Every surgeon has their own caseload: their protocols, their patients, their conversation history, their outcomes data. Your practice sits above all of them.
Your team works across caseloads without switching accounts. Your surgeons keep what is theirs. Neither gets in the other's way.
- Per-surgeon protocols and pathways, approved individually
- Shared coordinators and staff working across every caseload
- One practice account, one bill
- Adding a partner is adding a caseload, not a new deployment
See the whole practice.
Patient volume, response activity, escalations and outcomes across every surgeon in the group, alongside the per-surgeon detail.
Reporting is a practice problem.
PRO-PM is reported at facility level, not per surgeon, which means the exposure is yours even though the data comes from each surgeon's patients.
Fios tracks eligibility, response rates, matched pairs and provider variables across every joint caseload in the practice, so you can see where the group stands while there is still time to move the number.
Voluntary for 2025 and 2026. Mandatory from 2027.
The same twelve questions. Twelve different answers.
Your coordinators field the same pre-op and recovery questions for every surgeon in the group, but the right answer changes surgeon to surgeon. Fios answers from each surgeon's own approved pathway, so nobody has to remember whose protocol applies to which patient.
“A noticeable decrease in call volume.”
Ariana EtchechouryMedical Assistant, Premier Bone & Joint CentersNot an enterprise deployment.
Enterprise patient engagement platforms
Built and priced for health systems. IT-led rollouts, app-based patient experiences, five-figure annual floors, and platforms the organization owns. Sensible if you are a hospital network.
Fios
No EMR integration, no procurement cycle, no IT project. Your practice manages its own plan and billing in the product, and you can start with one surgeon before committing the group.
Questions practices ask.
See it in action.
Book a call and we will show you the practice view, or create a workspace and start today.